Decor Planet Reviews

DecorPlanet.com is a platform that offers a wide range of bathroom and kitchen fixtures. The website often hosts sales events, with discounts up to 50% off on selected items. For instance, the Fresca FVN31-361236ACA Formosa 84" Wall Hung Double Sink Modern Bathroom Vanity with Mirrors in Acacia starts at $2,509.60. Another popular item, the Fresca FVN6148GR-UNS Lucera 48" Gray Wall Hung Undermount Sink Modern Bathroom Vanity with Medicine Cabinet, starts at $1,464.00. The Fresca FVN62-96GR-VSL Torino 96" Grey Modern Double Sink Bathroom Vanity with 3 Side Cabinets and Vessel Sinks starts at $3,032.00, and the Fresca FVN6172RBL-UNS-D Lucera 72" Blue Wall Hung Double Undermount Sink Modern Bathroom Vanity with Medicine Cabinets starts at $2,404.80. It's important to note that the total cost is calculated by adding the product price plus any applicable shipping and handling charges. Sales tax is not included in the price match. The price match guarantee is valid for up to 15 days after the purchase date. Free shipping is available for orders over $99. DecorPlanet.com has a rating of 3.47 stars from 316 reviews, indicating that most customers are generally satisfied with their purchases. The reviewers frequently mention customer service, bathroom vanity, and medicine cabinet. However, the company does not typically respond to reviews.

DecorPlanet.com is a leading retailer of luxury bathroom furniture, bathroom vanities, toilets, tubs, shower panels, bathroom accessories, and other bathroom and kitchen products. The website is most known for its unparalleled selection of modern bathroom vanities, contemporary bathroom vanities, and antique bathroom vanities. Some of the popular items include the Fresca Formosa 84" Wall Hung Double Sink Modern Bathroom Vanity with Mirrors in Acacia, the Fresca Lucera 48" Gray Wall Hung Undermount Sink Modern Bathroom Vanity with Medicine Cabinet, the Fresca Torino 96" Grey Modern Double Sink Bathroom Vanity with 3 Side Cabinets and Vessel Sinks, and the Fresca Lucera 72" Blue Wall Hung Double Undermount Sink Modern Bathroom Vanity with Medicine Cabinets. The website also offers a wide selection of bathroom light fixtures, chandeliers, indoor lighting, and ceiling fans. DecorPlanet.com provides affordable luxury for bathroom, kitchen, and lighting needs. The website also offers special discounts and sales for trade professionals.

DecorPlanet.com offers a 110% Price Match Guarantee. If a price match request is approved, the refund will be made to the original payment method used for the order. For cash payments, refunds will be issued via check. It's also noted that a customer had to file a claim with Amazon Pay to get their money back. However, the specific payment methods accepted by DecorPlanet.com are not clearly stated in the available information. Therefore, it's recommended to visit the official website or contact their customer service for accurate details.

To contact DecorPlanet.com customer service, call 1888 995 1808 or (800) 504-9974. Alternatively, an email can be sent to general@decorplanet.com. For prompt assistance, it's recommended to contact during business hours. The address for DecorPlanet.com is 18 W. 21st Street, P.O. Box 310153, New York, NY 10010, USA. Please note that it may take up to 48 hours for the team to reply back.

At DecorPlanet.com, the Return Policy is designed to be hassle-free. Customers can request a return within 30 days of delivery if dissatisfied with their purchase. The items must be in their original packaging and in impeccable condition. A Return Merchandise Authorization (RMA) must be issued by DecorPlanet.com to process the return. In cases of buyer's remorse, providing pictures is mandatory, and customers are responsible for managing return shipping and insurance. Upon receiving and inspecting the returned item, credit is processed within 5-7 business days. A 20% restocking fee is applied, unless indicated otherwise. For specific brands, a 35% restocking fee applies. Certain items are non-returnable, including custom orders, mirrors, medicine cabinets, toilets/washlets, tubs, and shower doors.

Regarding the Shipping Policy, DecorPlanet.com offers FREE SHIPPING on most orders over $99 in the 48 contiguous United States. Exceptions include American Standard and Duravit Toilets ($99 shipping fee per item) and American Standard and Duravit Tubs ($150 shipping fee per item). Additional shipping fees apply to shipments to Alaska, Florida Keys, Hawaii, Puerto Rico, US Virgin Islands, and other territories accessible only by boat or by air. All free deliveries are curbside, which means items will be delivered to the curbside, driveway, or near the building. All freight deliveries require a signature for release. Parcel deliveries may also be subject to a signature release. For any special requests, customers should contact the Customer Service team. Any additional charges billed by the shipping company for services not requested by DecorPlanet.com are the responsibility of the customer. DecorPlanet.com ships to all US states and Canada. The processing time varies by product brand and category. All Fresca Brand items ship within 24 hours after the order is placed. If a purchase contains more than one item, efforts are made to consolidate the order and ship as many products as possible in one shipment. However, orders may be split and shipments may come from various locations around the country. In the unlikely event an order or part of it is unable to be fulfilled due to backorder or other unforeseen circumstances, the Customer Service team will reach out within 1-3 business days.